Mercer County - PA recently issued the following announcement.
Position: Senior Procedure ClerkPosted: August 26, 2021Deadline: September 13, 2021Print Job Description
Department: Domestic Relations Office
Position Title: Senior Procedure Clerk
Pay Classification: TCN Grade 5 (Starting Rate $15.97/hr.)
Reports to: Court/Conference/Intake Supervisor
Date of Job Description Creation/Update: 7/1/2021
Description of Position:
This classification of DRS employees encompasses those positions which are involved in general office work including data entry in the computers; docketing and filing of original papers and Court Orders; reception work; greeting clients and providing them with information regarding the DRS; opening/processing daily mail which includes scanning all incoming correspondence, i.e. letters, earnings reports, etc.; sorting and distributing overnight batch from PACSES; handling the rescheduling of all Conferences and Hearings as requested by clients or attorneys; and preparation of files for Non-Support Court.
Position Requirements:
The following duties may be assigned within this class of employee. These are not to be construed as exclusive or all-inclusive and employees possessing the skills within this class may be assigned to complete any task within the class. Other duties may be required based on the functional requirements of the PACSES system.
Certifies copies of Orders after they are returned from the Courts signed and dated and scans said orders into PACSES..
Distributes Orders to proper enforcement officer and files original in paper docket file.
Pulls docket files for Non-Support Court and prepares case files for Judges.
Types and distributes subpoenas to clients and/or attorneys as requested.
Date stamps and logs in all documents requiring docketing ....more than 20,000 per year.
Completes month end reports.
Prints schedules for Conferences and Hearings and distributes to all DRS staff needing copies.
Handles all calls regarding requests for canceling or rescheduling Conferences or Hearings and makes decisions regarding requests. If a Conference or Hearing is rescheduled, sends out Orders after generated via PACSES.
Makes daily Courthouse run at 11:00 A.M. and 3:00 P.M. to deliver Orders and correspondences and pick-up same.
Answers all incoming calls as switched from the County Automated Voice Response System at the request of clients making the call or calls directly into the DRS. This requires a thorough knowledge of DRS operation and law and an ability to field questions and deal with clients needing varying degrees of assistance.
Uses PACSES to find information needed.
Talks with clients as the initial point of contact with the DRS, making appropriate referral to DRS staff.
Keeps abreast of changes in DRS law.
Scans all incoming mail into the PACSES system.
Maintains case files once prepared for Court and Conference.
Minimum Education and/or Experience Required:
High school Diploma.
Knowledge, Skills, and Abilities Required:
Must possess people skills and decision making ability.
Must possess technical knowledge of operating personal computer, spread sheets, windows, and data entry.
Must possess good communication and interpersonal skills allowing effective interaction with clients, attorneys and the DRS personnel both in person and on the phone.
Must possess ability to use and interpret support law.
Must possess ability to work effectively with potentially emotional individuals in a stressful and sometimes adversarial environment.
Must possess ability to work with clients with varying levels of education and life skills.
Must possess ability to express ideas clearly and concisely both orally and in writing.
Must be able to work independently with minimal supervision taking only unusual issues to a supervisor.
Must be able to lift 20 lbs. routinely and more occasionally.
Please send a letter of interest, salary history, resume, and completed standard County of Mercer Application for employment to:
Mercer County Human Resources
17 Courthouse
Mercer, PA 16137
Deadline to Apply: September 13, 2021
Must be postmarked by Deadline date
Original source can be found here.
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